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FAQ

Sellers

What is a Sellio™ Listing?
Sellers create listings to allow serious buyers to place Verified Offers online. For more information visit the Sellers page in the Menu.
What is the Offer Period?
The Offer Period is the time period selected by sellers in which they will accept Verfied Offers through their custom Listing URL.  Listings disappear once the Offer Period has expired.
How do buyers ask questions and/or see the property?
Interested buyers will inquire directly on the listing with questions or to access the property. Sellers receive these requests and/or handle a showing according to your standard scheduling processes.
What if the buyer backs out?
If the buyer doesn't perform after placing the winning offer on the listing, the buyer's $500+ becomes a non-refundable charge so they are incentivized to close.  The seller may accept the next highest offer.
What are the requirements to sell on Sellio.co™
Sellers must Register an Account and Create a Listing by providing property details and abiding by the Terms of Use. Sellers work with Sellio’s platform to set up the listing and abide by the terms of use.
Can sellers cancel a listing?
Yes, seller reserves the right to select an offer and/or cancel the listing at any time, for any reason. 
Can I sell to a buyer outside of Sellio™?
Entertaining offers outside of the system compromise the integrity of your listing and the Sellio™ platform so it is discouraged.  If sellers would like to cancel their listing and sell to a buyer outside of Sellio™ Listing, they are to remove the listing and there may be a service fee applied.
What happens to the property if the Offer Period expires without a buyer?
The seller can accept a lower Verified Offer if there is one available, or re-list the property with updated terms.
After a Winner is selected, what happens?
Once you select your winning buyer, we connect you with your buyer to start the closing process according to your standard business process. If applicable, Sellio™ has a guided closing process and can introduce you to qualified escrow officers, title, closing attorney's and other applicable parties upon request to streamline closing.
What if 2 or more buyers place the same offer?
The first Verified Offer placed gets priority.  Interested buyers should complete Due Dilgence and Verify their offer as quickly as possible during the Offer Period.  

Buyers

To learn how to buy on Sellio™, view the 2 minute Buyer Video

How can I buy a home on Sellio™
Buyers register an account, place an Offer Hold, and Verify their Offer Price.  The buyer with the winning offer connect with the seller to close the purchase of the home.
Who are the buyers most suited to use Sellio™
​Any purchasers of real estate who are willing and able to buy properties.
What types of properties are available for sale on Sellio.co?
Sellio™ is a listing service for all sellers and buyers of real estate, but currently serve residential sales.
Do I need to register to make an offer on a property?
Buyers must register to the website, place an Offer Hold and tp Verify an Offer Price.
How can I receive notifications and alerts on Listings I'm participating in?
Buyers set SMS and Email alert preferences under Preferences in My Account.  Simply choose the alerts you want to receive and you'll receive notifications based on the properties you add to your Watchlist and properties you make offers on.
What are the Terms of Buying Homes on Sellio™?
Please see the basic overview of terms, and what you should know on the Buyer Page'.  You can also view the terms of service page for more detailed information.
What are the Requirements to place a Verified Offer?
You must be a registered user of the Sellio.co website, place and offer.  Ultimately winning buyers must be able to close the property.
 What are the Sellio™ Buyer Guidelines?
 Please visit here to learn what you ought to know about Buying properties on Sellio™.
How does Due Diligence work?
Buyer should perform Due Diligence as per the contract terms state on the listing.
How and when do I schedule an inspection?
To access the property click "Ask Question/Inquire" on the listing the property and the seller or seller represention will be in touch to schedule.
What is the 'Offer Hold'
The Offer Hold is required to make an offer on a Sellio™ Listing. This is not a charge, or Earnest Money Deposit.  The Offer Hold is to ensure seller's are working with the most serious buyers and is released, unless a winning buyer does not close on the property (subject to properties marketable title.)
Why is there an Offer Hold?
The Offer Deposit protects the integrity of the Sellio™ Listings and helps ensure all buyers are serious, qualified and have legitimate interest in purchasing the property.
Is the Offer Hold a charge or earnest money?
The Offer Hold is not a charge or Earnest Money. 
There's already an Offer Hold on my credit card for a property. If I bid on another property, is a new Offer Hold required?
Yes, a Offer Hold is required once for every listing in order to secure rights to buy the property.
How long is the Offer Hold?
The Offer Hold will remain until the Listing has ended.  If you are the Selected Winner it will be released at closing.  If you are not the winner it will be released immediately and show up in your account in 1-7 days.
What if I win and do not close?
Once title work is complete and title has confirmed 'marketable title', you will be obligated to close.  If you do not close once title is confirmed to be transferrable, then you will forfeit the Offer Hold, the property will be awarded to the next buyer.
What if I win and title is not transferrable?  
Your Offer Hold will be released immediately and there is no recourse.
What is the Platform Fee?
​If applicable, the Platform Fee is a flat fee paid by the buyer, only after a successful closing. If applicable, the amount will be included and displayed in the 'Total Amount' prior to when you Verify Your Offer.  The Platform Fee covers the cost of providing and improving the technology and marketplace platform for participants. 
Earnest Money Deposit
Earnest Money Deposits are displayed on the listing terms of the listing and not part of the Sellio Listing.  Earnest Money Deposits are made after a successful Sellio™ Listing event.
What happens if someone places the Verified Offer Price as me?
Time is of the essence.  The buyer who Verifies their Offer FIRST will be rewarded as the Winner of the Listing.
What is required for Proof of Funds?
This is at the discretion of the seller. 
Do I need a real estate agent to make an offer?
No, you can make an offer on Sellio™ with or without an agent. If you would like to have an agent represent you, let us know and we'll provide a trusted Agent Partner from the Sellio™ Network.
How does Buyer Agent compensation work? 
If applicable, the buyer agent commission will be displayed on the listing page -  buyer agent commission amounts are at the sole discretion of the seller.   
Can I submit my offer subject to a contingency?
see the listing terms.
I am having trouble submitting an offer, who do I contact?
Please contact our Customer Support team via email at support@sellio.co.
Can I finance the purchase of the property on this site?
​Financed offers will be considered, however it is your sole discretion to receive approval on your financing.  If you cannot close on the property based on the terms, you will forfeit your Offer Hold, the Listing will go to the next available offer and your account may potentially be suspended or disabled.
Is Sellio™ a broker?
No, Sellio.co™ is a platform and online marketplace facilitating connecting between buyers and sellers and their licensed real estate agents.  Sellio™ is a tool only and does not provide representation, negotiate, control information, provide legal advice or participate or brokerage activities regarding the transaction process.
How do you protect the information I provide?
Your information is Secured with Secure Socket Layer (SSL) Protection. Please see our Privacy Policy and Terms-of-Service for more information.
Why do you ask for my phone number and address?
We collect your phone number and address for multiple purposes such as supporting buyer watchlist notifications throughout your buying and selling process.  Purchasing properties is a significant event for most, so we fully verify users via email and SMS prior to participation. See our Privacy-Policy for more information.


Sellio™ is a marketplace and technology platform used by sellers and licensed real estate agents, to market real estate properties and manage bids for the sale of those properties. Properties are available to all persons, regardless of race, color, religion, sex, handicap, familial status, or national origin.
Need Support?  Email support@sellio.co
Sellio™ is a marketplace and technology platform used by sellers and licensed real estate agents, to market real estate properties and manage offers for the sale of those properties. Properties are available to all persons, regardless of race, color, religion, sex, handicap, familial status, or national origin.
DISCLAIMER: SELLIO™ DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, ENDORSEMENTS OR REPRESENTATIONS WHATSOEVER AS TO THE ACCURACY OF THE INFORMATION, CONTENT OR MATERIALS CONTAINED ON THIS WEBSITE. BY VISITING THE SITE, VIEWING, ACCESSING OR OTHERWISE USING ANY OF THE SERVICES OR INFORMATION CREATED, COLLECTED, COMPILED OR SUBMITTED TO SELLIO™ YOU AGREE TO BE BOUND BY THE PRIVACY RIGHTS AND THE TERMS & CONDITIONS APPLICABLE TO THIS SITE.
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